Terms and conditions

The company Walkabout Srl owns and manages the website www.WalkaboutFlorence.com and the tour operator and travel agency WA at Borgo Pinti 20, 50121 Firenze. Walkabout Srl is registered with and authorised by the City of Florence Chamber of Commerce, company number 587578 with tax code number (IVA) 05945490489.

Walkabout Srl can be contacted at Borgo Pinti 20 – 50121 Firenze, telephone number +39.055.2645746 or via email on info@walkaboutflorence.com.

Payment includes: rental of Walkabout guide, museum ticket and reservation, the eventual exhibition (obligatory because inside of the museum).

Your advance booked tickets reserve your entrance for a specific date and time. If you fail to meet the confirmed date or time your tickets will not be honored or refunded.

Walkabout Srl cannot be held responsible for any entrance delays or impossibility to enter a specific museum on a particular date caused by events beyond the control of the company.

Walkabout Srl is not responsible for any changes in museum displays or exhibitions.

Walkabout srl cannot accept responsibility for loss or damage caused or for any expenses incurred by the actions of third parties or by events beyond the control of the company.

Walkabout srl cannot accept responsibility for the loss of personal items during any part of the museum tour including but not limited to baggage, money and valuables.


The rental includes 1 tablet Samsung Galaxy Tab 2 – 7.0 and charger.

A deposit will be taken at the time of rental. The Customer will pay the rental charge from the start date until the end of the rental period or the date all of the equipment specified in the rental agreement are returned to and accepted by Walkabout Florence.


The rental equipment, including the tablet and all accessories will at all times remain the property of Walkabout Srl. The Customer acquires no rights other than temporary use. During the rental period, no service or part replacements are authorized without written approval from Walkabout Srl.


If the tablet and all equipment are not returned as stated below, then Walkabout Srl at its discretion may charge the full replacement costs of the tablet and accessories, without prejudice to any other right or remedy it may have against the customer.


Any malfunction of the tablet must be brought to the attention of Walkabout Srl immediately. Walkabout SRL will repair or replace the equipment as soon as possible after it has been notified of the problem by the Customer and, provided the Customer is not in breach of the rental agreement, Walkabout SRL will provide the Customer with the same equipment as soon as possible for a period equivalent to the part of the rental period un-expired when the malfunction occurred.

Walkabout Srl makes no other warranties, guaranties or representations, either express or implied, regarding any matter, including without limitation, the merchantability, accuracy, reliabity, condition or fitness for a particular purpose of the equipment or the equipment services furnished under this agreement. Subject to this agreement the customer shall be solely responsible for and shall indenify and hold walkabout florence harmless against all claims, demands and liability arising as a result of lease, possession, use, condition, operation or misuse of the equipment or the cellular phone services provided hereunder whether in breach of this agreement or however it arises. Walkabout Srl will in no event be responsible for any liability, claim, loss, damage or expense of any kind (including lost profits) whether direct, indirect or consequential caused by the tablet and modem or other equipment or the failure of the equipment to operate correctly or at all.

Any dispute leading to legal action will be settled by the Court of Florence.