We run our tours with any number of people, rain or shine as we don't want a little bit of rain to ruin the chance for you to experience the beautiful places we take you to. If in extreme circumstances we have to cancel a tour, we will refund the price paid for the tour.

We always love to hear feedback about the tour! You can leave us a message on our Facebook page wall (find us at Walkabout Florence) or find us on TripAdvisor by searching for the Walkabout Florence Tours.

Once you have made your reservation and made the payment by credit card through our secure website, you will be able to print the information or save it to your mobile device to bring with you to the check-in.

If you would like to change the day of your tour, you may do so (depending on availability) up to 24 hours before the start of the tour with no extra fees.

We offer a full refund to any cancellation up to 24 hours before the departure time of the tour.