Vintage Vespa Tour FAQ

  • What happens when I have made a reservation?

    Once you have made your reservation and made the payment by credit card through our secure website, you will be able to print the information or save it to your mobile device to bring with you to the check-in. You will be able to access all the information at any time by logging in to our website.

  • What is the cancellation policy?

    We offer a full refund to any cancellation made more than 72 hours before the start of the tour.

  • What if my plans change and I want to change the day of the tour?

    If you would like to change the day of your tour, you may do so (depending on availability) no less than 24 hours before the start of the tour.

  • Do you pick us up from our hotel?

    We do not organise hotel pick-ups for difficulties with parking and scheduling, but our meeting point at our office on Via Vinegia, 23r is very central and should be easy to get to. We are just behind the Palazzo Vecchio from which many hotels are located within easy walking distance of. Otherwise a taxi (you could ask your hotel to book it for you) would be the fastest option, dropping you off right at our office.

  • Do tours get cancelled because of bad weather or not enough people?

    We run our tours with any number of people, rain or shine as we don't want a little bit of rain to ruin the chance for you to experience the beautiful places we take you to.
    If in extreme circumstances we have to cancel a tour, we will refund the price paid for the tour.

  • Do I need a motorbike licence to ride a Vespa?

    A valid car licence is sufficient and you must be at least 18 years of age.

  • Do you have to be able to ride a motorbike to rent a Vespa?

    You don't have to have ridden a motorbike before but it would be an advantage.

  • Is it difficult to ride the Vespa in Florence's traffic?

    Driving in Italy can be a little different, so just like driving anywhere in the world you must be alert and vigilant and follow the tour leader's instructions.

  • What if I lose sight of the leader?

    If riders get separated from the tour leader, for example at traffic lights, the tour leader will wait in the first safe place until all the Vespas are together again.

  • Can two people ride on one Vespa?

    Yes! Two people can share a Vespa and take it in turns to drive, or one can drive and the second person can simply enjoy the ride.

  • Can children ride on the back?

    Unfortunately we cannot allow children to ride as passengers on the Vespas.

  • What should we wear?

    Remember to bring something waterproof if there is a chance of rain! Don't wear flip flops or high heels if you are new to riding the Vespa, flat sensible shoes will be easier.

  • What should we bring?

    You must bring your driving licence. Make sure you bring your camera!

  • How can I post a review of my trip?

    We always love to hear feedback about the tour! You can leave us a message on our Facebook page wall (find us at Walkabout Florence) or find us on Tripadvisor by searching for Walkabout Florence Tours.